Contact Us
We're here to help with any questions about our products, warranty support, or assistance with your water adventures. Get in touch with our friendly team!
Get in Touch
📍 Our Location
Hiwave Paddle Boards
123 Ocean Drive
Surfside, CA 90210
United States
📞 Contact Information
Phone: (555) 123-WAVE
Email: contact@hiwave.com
Support Hours: 24/7 Customer Support
🕒 Response Time
We pride ourselves on quick response times. Most inquiries are answered within 24 hours, and our dedicated support team is available around the clock to assist you.
Send us a Message
Frequently Asked Questions
🛡️ Warranty & Support
Q: What warranty do you offer?
A: All Hiwave products come with a comprehensive 2-year warranty covering manufacturing defects and materials.
Q: How do I claim warranty service?
A: Contact our support team with your order details and photos of any issues. We'll guide you through the process.
📦 Shipping & Returns
Q: Do you ship internationally?
A: Our products are available through Amazon, which handles international shipping to many countries.
Q: What's your return policy?
A: We offer a 30-day return policy through Amazon for unused products in original packaging.
Find Us on the Map
Visit our headquarters in beautiful Surfside, California. We're located just minutes from the beach where we test all our products!